1 - Commercial offer
Voyage en Terre Basque is an intermediary who connects a customer looking for a property to rent with a landlord offering a property for rent.
Voyage Terre Basque reserves the right to modify some of the services offered on the website.
The reservation of a stay implies to accept the present special conditions of sale. A printing error is always possible.
Changes in economic conditions may cause us to change prices before the contract is signed.
We draw your attention to the deformation that buildings, rooms and pools experience when photos are taken at wide angles.
The photos are given as an example only and are not contractual.
The surfaces of the accommodations are approximate and given as an indication.
Works or developments undertaken by municipalities or by individuals in the vicinity of the establishments can not engage our responsibility.
2 - Modalities of rent & occupation:
Most of our stays are 7 nights, from Saturday to Saturday. Voyage en Terre Basque reserves the right to accept or refuse different stays depending on the period, planning ...
We remind you that an accommodation planned for a certain number of occupants, can not in any case be inhabited by a greater number of people.
3 - Booking conditions:
Since reservation schedules are not automatically updated, the availability of a property may be incorrect.
The only booking request on the site travels in Basque land will not be worth booking.
Any request for reservation must be confirmed by Voyage en Terre Basque.
Voyage en Terre Basque therefore reserves the right to accept or refuse your reservation request.
After confirmation of the availability of the requested property, Voyage en Terre Basque will send you a rental contract.
Travel in the Basque Country not being authorized to draft the lease contracts, this document will be written by the owner of the property.
Travel to the Basque Country will serve as an intermediary in the transmission of items, and documents required for booking confirmation.
Any booking will be final only after the signing of a lease and the payment by the customer of a deposit of 30%.
Travel in the Basque Country does not cash any money from rentals. All monies paid must be paid directly to the owner of the property.
However, Voyage en Terre Basque will make sure of the payment and will hand over all payments by check or cash directly to the owner of the property.
The payment of its service is entirely covered by the owner of the rented property.
4 - Method of payment:
Any reservation will be final only after signature of a lease and the payment of a deposit equal to 30%.
Payment of the deposit can be made by check, transfer or cash payment.
This payment must be sent before the date stated on the rental contract otherwise we reserve the right to consider your registration canceled.
The payment of the balance will have to be done at the latest the 1st day of the stay. It can be done by check, cash, bank transfer or credit card.
Travel in the Basque Country does not cash any money from rentals. All monies paid must be paid directly to the owner of the property.
However, Voyage en Terre Basque will make sure of the payment and will hand over all payments by check or cash directly to the owner of the property.
The payment of its service is entirely covered by the owner of the rented property.
5 - Our rates:
The prices indicated are in Euros. The payment of your stay is made in Euros.
The prices indicated on the website Voyage en Terre Basque, are valid for stays of 7 nights minimum from Saturday to Saturday (cf paragraph CGV No. 2).
Voyage en Terre Basque reserves the right to accept or refuse different stays - In case of acceptance any short stay must be at least 3 nights at a rate different from that indicated by the website: refer to the section " short stays".
Our rates are "All Taxes Included" and include the Value Added Tax at the rate currently in effect. Any subsequent modification of the VAT rate in force or any creation of new taxes on services on this website, occurring between the time when the rates were determined and billing, will automatically result in a change in the price including VAT.
Our prices do not include:
- The optional package per week or per stay for your pet,
- the deposit you pay on arrival and which is returned to you after your stay (subject to no damage or theft upon departure),
- any additional services or additional services (household ..).
- Assurances divers
- Tourist tax
- Various options
6 - Promotions:
Promotions and discounts are not retroactive.
7 - Tourist tax:
A tourist tax, collected on behalf of the municipalities, is not included in our rates. This is to be paid locally on a lump sum basis or per night (its price varies according to the municipality).
The amount of the tourist tax due per adult / night is fixed by the municipality of the place of residence.
The amount will be specified on the lease but may be changed by the municipality between the signing of the contract and the rental period.
If this were to be the case, the amount payable would be the last amount in effect at the time of payment.
8 - Deposit:
The payment of a deposit is required during your stay. The amount may vary depending on the leased property, the latter will be indicated on the lease.
Payment of this deposit can be made by check or cash. It will not be cashed and will be returned upon your departure provided that no rental damage is found.
Are included as rental damages, all damages, damage of the housing, as well as the damages, losses or thefts caused to the movable property filling the accommodation, during the period of hiring.
In the absence of rental damage the deposit will be returned to the Tenant on the day of departure or within a maximum of 15 days after it.
In the case of the existence of rental damage, the deposit will be returned within a maximum of 2 months, the expenses incurred in compensation for damage deducted deductions, justification and invoices in support.
9 - Terms of withdrawal or modification:
For any cancellation or modification, we require a written confirmation to acknowledge receipt.
The Tenant, if he unilaterally renounces the rental, abandons all sums paid.
If the Lessor unilaterally terminates the contract for any reason other than breach of the lessee's contractual obligations, he shall:
- Refund the deposit as soon as possible if it is a case of force majeure making the rental impossible,
- Pay double the deposit to the Lessee for any other reason.
In case of assignment of the contract, you must inform us by any means to acknowledge receipt, no later than 7 days before the start of the stay by giving us the details of new beneficiaries and making sure that they meet the same conditions as you to make the stay.
10 - Options:
10-1 Baby Kit
When it is possible and according to the availability it can be put at your disposal a high chair or booster - baby cot type "umbrella".
We strongly advise you to book it before your arrival, when booking.
10-2 Animals
All animals must be reported when booking.
Voyage en Terre Basque reserves the right to accept or refuse the animal.
In case of acceptance a participation will be paid upon arrival.
Their presence can not cause any inconvenience to the neighborhood (noise, hygiene, smell ...), it is strictly prohibited around the pools. Dangerous or aggressive animals as well as "new pets" are not accepted. We thank you kindly to bring you the health record of the animal.
10-3 Leisure
The information on activities as presented in the "Nearby" or "to do" sections are suggestions issued by Tourist Offices or outside providers on a certain date.
For more information, please contact them directly before your booking so that they are confirmed.
These activities can be carried out with or without a supplement, at the station or nearby and according to the conditions of the service providers concerned.
10-4 Household
You must return your accommodation in perfect condition, otherwise a deduction on your deposit of 150 € (amount of cleaning by an independent company) can be made.
11 - Minor children:
The minor children remain under the full responsibility of their parents and / or accompanying for the duration of their stay.
Voyage Terre Basque will only be able to book a stay for minor children in the case where they are under the responsibility of a major accompanying person.
12 - Foreign nationals:
We recommend that you consult the consulates of each country for possible visas. We are not responsible for people who have not complied with the regulations in force.
13 - Arrivals and departures:
Arrivals are scheduled on Saturday, between 16h and 20h and departures are the following Saturday, release of your accommodation before 10am and in perfect condition.
Travel in the Basque Country will ensure your welcome on the day of your arrival and the delivery of the keys on the day of your departure.
14 - Internal Regulations:
In order to facilitate the life of your vacation, an internal regulation is posted in our establishments. We thank you for reading and respecting it. We inform you that all our accommodations are "non-smoking".
15 - Responsibility:
The responsibility of Voyage Terre Basque can not be held liable in case of loss, forgetfulness, theft or damage to personal effects, especially in your accommodation, common premises and adjacent car parks. We remind you that you are responsible for the security of your accommodation during your stay and it is your responsibility to ensure you accordingly.
Certain precautions can avoid you any inconvenience, in particular: close your picture windows before leaving the places, close your door with key ...
16 - Repatriation Assistance - Cancellation Insurance:
Our prices do not include travel insurance. This remains optional.
17 - Complaints:
Any complaint must be sent by registered letter within 30 days following the stay to:
Sophie ROUVEYRE - 3 avenue des Ajoncs - 64600 ANGLET
Travel in the Basque Country being only an intermediary its responsibility could not be engaged.
Only the owner of the property would be liable in case of dispute.
Travel in the Basque Country will provide the intermediary.
18 - Applicable law - Jurisdictions:
These conditions are subject to French law. In case of disputes, these will be submitted to the French courts.
CGV updated on 22/11/16